Generally, we will get back to you in around 2 – 5 business days.
Our reply will be sent from the person in charge.
Be sure to check NOTES for inquiry before you contact us. We may not reply to your inquiry if we think you don’t follow the NOTES and our instruction below on TO SEND YOUR INQUIRY VIA EMAIL.
We are afraid that we don’t accept any inquiry by phone and online meeting in English, especially for initial communication, to avoid making a wrong interpretation. Communication with us will be mainly email exchange.
Thank you for your understanding.

TO SEND YOUR INQUIRY VIA EMAIL
We are afraid that we don’t reply to any emails without the title and contents indicated below;
- Be sure to check NOTES for inquiry before you contact us.
- Your inquiry email title must be “[eng.daikou-office.com] INQUIRY” to avoid being filtered as a spam.
- As for the contents of your email, be sure to copy and paste the Required Information below in order to provide basic information to us;
–Beginning of Required Information———
FULL NAME (LAST, FIRST/MIDDLE):
ADDRESS (Ward/City, Pref/State and Country):
TEL:
NATIONALITY:
CURRENT VISA STATUS (ONLY IF YOU LIVE IN JAPAN):
TYPE OF INQUIRY (e.g. COE Application, Change of Visa Status etc.):
TYPE OF VISA STATUS TO APPLY (IF ANY):
DETAILS: (DO NOT attach any template to your first email)
–End of Required Information———
** For “DETAILS” above, KINDLY STATE YOUR QUESTION BRIEFLY AND CLEARLY, AND PROVIDE THE NECESSARY SUPPORTING DETAILS; e.g. target area you plan to live or work in Japan / expiry date and period of stay for current visa status / type of activity you want to do in Japan / type of business and entity (in case BM visa) / total period of stay (in case of PR Application) / relationship to Japanese (in case of family-related application) / past history of denial if any and the reason, etc.
Send your inquiry to us via email by clicking below;
[eng.daikou-office.com] INQUIRY
If the above link doesn’t work send an email to;
ask (atmark) daikou-office.com
* Change (atmark) to @ and your email title must be [eng.daikou-office.com] INQUIRY

NOTES for INQUIRY
Our free email consultation service provides general information only. It is available once consultation per person (one topic only).
OUR SERVICE AREA
Osaka, Kyoto, Hyogo, Nara, Shiga and Wakayama
(Within the jurisdiction of the Osaka Immigration Office)
We may recommend our paid service if:
- You have already used our free consultation; or
- Your inquiry requires research, confirmation, or is beyond the scope of free consultation.
The Immigration Office also offers free-consultation services by phone, email, and in person at its Information Center >> the Immigration Information Center
Due to the large number of inquiries, we cannot respond to all emails.
We will not reply in the following cases:
- cases outside our service area (e.g. you do not live or intend to live in our service area, or your visa sponsor/proxy is located elsewhere). In such cases, please contact a local professional near you.
- Inquiries missing required details (e.g. full name, address, especially the instructed “Required Information” and “subject” when sent by email instead of through our inquiry form).
- invalid or inactive email addresses.
- inquiries that appear fraudulent, spam or against public order and morals.
- Inquiries regarding:
- application forms
- identification of required documents
- applications already filed and under review at the Immigration Office
- inquiries ignoring information already available on our website.
- vague or speculative inquiries, including “what if” questions such as:
- Can I make an appointment?
- How can I get a visa?
- I would like to apply for XXX visa. Can you help me?
- Do I need to be employed?
- Could you help me find employment in order to obtain a visa?
- What if I want to start a business, what if I want to work as a freelancer in Japan?
- attempts to obtain a long-term visa without a clear, specific, and legitimate purpose of stay in Japan.
- inquiries about Permanent Resident status from those who do not hold a Residence Card in Japan.
- inquiries concerning Temporary Visitor (tourist) visas (contact the Japan Embassy/Consulate-General in your resident country).
