NOTES for inquiry
Our free email consultation service provides general information only. It is available once consultation per person (one topic only).
Generally, we will get back to you in around 2-5 business days.
Our reply will be sent from the person in charge. Communication with us will be mainly email exchanges to prevent from misunderstanding.
OUR SERVICE AREA
Osaka, Kyoto, Hyogo, Nara, Shiga and Wakayama
We may recommend our paid service if:
- You have already used our free consultation; or
- Your inquiry requires research, confirmation, or is beyond the scope of free consultation.
The Immigration Office also offers free consultation services by phone, email, and in person at its Information Center. >> Visit the Immigration Information Center website
Due to the large number of inquiries, we cannot respond to all emails.
We will NOT reply in the following cases:
- cases outside our service area (e.g. you do not live or intend to live in our service area, or your visa sponsor/proxy is located elsewhere). In such cases, please contact a local professional near you.
- Inquiries missing required details (e.g. full name, address, especially the instructed “Required Information” and “subject” when sent by email instead of through our inquiry form).
- invalid or inactive email addresses.
- inquiries that appear fraudulent, spam or against public order and morals.
- inquiries regarding:
- application forms
- identification of required documents
- applications already filed and under review at the Immigration Office
- inquiries ignoring information already available on our website.
- vague or speculative inquiries, including “what if” questions such as:
- Can I make an appointment?
- How can I get a visa?
- I would like to apply for XXX visa. Can you help me?
- Do I need to be employed?
- Could you help me find employment in order to obtain a visa?
- What if I want to start a business or work as a freelancer in Japan?, etc.
- attempts to obtain a long-term visa without a clear, specific, and legitimate purpose of stay in Japan.
- inquiries about Permanent Resident status from those who do not hold a Residence Card in Japan.
- inquiries concerning Temporary Visitor (tourist) visas (contact the Japan Embassy/Consulate-General in your resident country).
In case Inquiry Form doesn’t work >> FOR INQUIRY VIA EMAIL
TERMS of USE
PRIVACY POLICY
DISCLAIMER
Act on Specified Commercial Transactions